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Hospitality7 min read2026-06-21

How to Design a Premium Digital Welcome Guide for Your Hotel

Modernize the in-room experience, integrate your room service, and set up your own CNAME custom domain.

By The Pliyos Team

The printed paper welcome book in a plastic cover is obsolete. Today's hotel guests expect information to be instantly accessible on their smartphones.

White Label (CNAME)

Pliyos allows you to use your own domain name (e.g., guide.myhotel.com) for a 100% white-labeled and seamless guest experience.

Essential elements of a digital welcome book

  1. Wi-Fi codes: Displayed at the very top of the page for quick access.
  2. In-house services: Dining menus, spa hours, and online room service ordering.
  3. Rules and instructions: Operating guides for the air conditioning, in-room safe, and checkout times.

Increasing ancillary sales

With sections dedicated to hotel services (room service, massages, activities), you simplify ordering and increase your revenue per occupied room.